This report builds on the findings from our first three reports (found at www.cwdo.org) with a focus on the consumer perspective of employment programs and services in Ontario.
Most consumers told us about the many challenges they experienced when encountering various laws, policies and programs that are intended to support them. For example, several consumers and key informants commented that there is not enough enforcement of the AODA which results in a lack of penalties for employers who fail to meet accessibility requirements under the law. Several consumers said that monthly income reporting processes under ODSP were tedious and time consuming that only added to the work of their jobs and/or the efforts associated with their disability. In addition to these challenges, many consumers described encountering caseworkers and employment service providers who appeared to lack appropriate knowledge and understanding of disability issues; and the needs and interests of job seekers.
Read CWDO's 4th Report on Employment and Ontarians with Disabilities.