We understand that substance abuse and problem gambling are the result of personal lifestyle issues and coping strategies. We also recognize the detrimental effects of addictions on the emotional, mental and physical health of individuals, their families and friends. We promote a safe and supportive environment that supports diversity and is sensitive to culture, ethnicity, gender, age, abilities, religion and sexual orientation. We consider our clients’ preferences, needs and circumstances, while working with them and their support system to create a personalized counselling program.