WHAT WILL YOU LEARN?
- How age-friendly initiatives can impact your business’s bottom line
- Low to no cost solutions that you can implement today
- How to tailor your customer service to the aging population of Perth County
- Why creating a space that’s inclusive for all means impact for your customers AND profit margin
- Case studies of other small or medium-sized local businesses who have found success in implementing age-friendly and accessible solutions
- Why training all staff is an integral part of accessible and age-friendly customer service
- How to be ready to serve all customers!
WHO SHOULD ATTEND?
This workshop is open to all businesses and office spaces, but will be of particular interest to restaurants, retail shops, professional services, service clubs, municipal offices, and other public-facing businesses.