Passenger Service and Safety (PASS) Training includes:

• Customer Service , Communication, and Service Management
• Americans with Disability Act
• Service Animals
• Disability Awareness: Assisting the Visually Impaired; Hidden Disabilities; Stroke ; Epilepsy and
• Seizure Disorders
• Bloodborne Pathogens (Hepatitis A, B, C, HIV, Dialysis)
• Wheelchairs
• Emergency and Evacuation Procedures
• Driver/Passenger Sexual Improprieties
• Benefits of Training include:
• Comprehensive training on the assistance that drivers should be providing to passengers with special needs
• Increased efficiency and employee morale
• Can reduce a system's exposure to liability lawsuits
• May be an important factor in reducing insurance premiums

2 Hours of Classroom Training + 2 Hours of Hands On Training

Master's Transportation will have a variety of vehicles on display and Transitworks will be at their location to answer questions related to their product offering.

Come get trained and certified free of charge!

Mini subway sandwiches will be available between noon -1pm.