Kristen Williams
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@KristenWilliams
About
I'm the founder of AccessLine, the support line by and for people with disabilities. I'm also a Support Worker for those that have experienced sexual violence, and I offer peer-based feminist support to those living with disabilities as well. I'm Ottawa based, and in my free time I ingest too much Huffington Post and House of Cards.
Canadian
Founder

Known for:
AccessLine
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Kristen Williams
@KristenWilliams
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Who can call the line (and what is disability)?

You might’ve noticed that AccessLine is a support/crisis line for and by people with disabilities. In fact, we value the lived experience of PwD so much, that we require our Support Workers to also have lived-experience with disability, so that they can support callers from a place of understanding.

And that’s all well-and-good, until you get down to the nitty-gritty of what actually comprises a disability, and realize things are messy. For example, Webster’s Dictionary defines disability as:

“a condition (such as an illness or an injury) that damages or limits a person's physical or mental abilities,”

Cool. So according to the experts on current vocabularily, disability is anything that limits abilities. By  that definition, people with cancer have disabilities, people with a bug that keep them in bed for a few days have disabilities. That sounds pretty inclusive right? If AccessLine were to adopt a similar definition of disability, than anyone struggling with a different ability level, however temporary, could call AccessLine.

But that definition isn’t the only one out there. In fact, just below that one on the Webster’s page, is this definition:

“the condition of being unable to do things in the normal way : the condition of being disabled.”

By this definition, anyone who deviates from the normal way of doing things (read: able-bodied norm) could call or text AccessLine. Even though seeing able bodied as “normal” is problematic, AccessLine values supporting anyone with an ability level that is different than what they’re used to, whether temporary or permanent.

There are many other definitions and discussions around what constitutes disability, found on websites like disabledworld.org or even in the bowels of the disability subsection on Reddit, and it’s a good way to lose a few hours contemplating disability. But, as far as  AccessLine goes, we support anyone who is experiencing a disability (physical or invisible), or change of ability, and we let them define how that change is labeled, and how it feels.

Posted 355 weeks ago

Turquoise banner with a line of silhouetted visibly disabled people, using differing assistive devices. The word "AccessLine" is written across the silhouettes.AccessLine is a support line for and by people with disabilities, that provides emotional support and resources by people who have lived-experience with disability.

AccessLine will be running pilot hours this week, so if your are a person with a disability seeking support or resources, feel free to call 343 888 8929.

Our pilot hours for this week are: Monday, 4-8pm, Tues, Wed, Thurs, 7-11pm and Friday, 4-8pm.

Disclaimer: AccessLine does not provide therapy. Our pilot is run on a volunteer basis, and we offer disability-related support. For more information on the style of support we offer, please email [email protected]. If you are having a medial emergency, please dial 9-1-1. For other types of assistance, see your city directory.

Friday, July 7, 2017 at 4 PM - 8 PM EDT

Turquoise banner with a line of silhouetted visibly disabled people, using differing assistive devices. The word "AccessLine" is written across the silhouettes.AccessLine is a support line for and by people with disabilities, that provides emotional support and resources by people who have lived-experience with disability.

AccessLine will be running pilot hours this week, so if your are a person with a disability seeking support or resources, feel free to call 343 888 8929.

Our pilot hours for this week are: Monday, 4-8pm, Tues, Wed, Thurs, 7-11pm and Friday, 4-8pm.

Disclaimer: AccessLine does not provide therapy. Our pilot is run on a volunteer basis, and we offer disability-related support. For more information on the style of support we offer, please email [email protected]. If you are having a medial emergency, please dial 9-1-1. For other types of assistance, see your city directory.

Thursday, July 6, 2017 at 7 PM - 11 PM EDT

Turquoise banner with a line of silhouetted visibly disabled people, using differing assistive devices. The word "AccessLine" is written across the silhouettes.AccessLine is a support line for and by people with disabilities, that provides emotional support and resources by people who have lived-experience with disability.

AccessLine will be running pilot hours this week, so if your are a person with a disability seeking support or resources, feel free to call 343 888 8929.

Our pilot hours for this week are: Monday, 4-8pm, Tues, Wed, Thurs, 7-11pm and Friday, 4-8pm.

Disclaimer: AccessLine does not provide therapy. Our pilot is run on a volunteer basis, and we offer disability-related support. For more information on the style of support we offer, please email [email protected]. If you are having a medial emergency, please dial 9-1-1. For other types of assistance, see your city directory.

Wednesday, July 5, 2017 at 7 PM - 11 PM EDT

Turquoise banner with a line of silhouetted visibly disabled people, using differing assistive devices. The word "AccessLine" is written across the silhouettes.

AccessLine is a support line for and by people with disabilities, that provides emotional support and resources by people who have lived-experience with disability.

AccessLine will be running pilot hours this week, so if your are a person with a disability seeking support or resources, feel free to call 343 888 8929.

Our pilot hours for this week are: Monday, 4-8pm, Tues, Wed, Thurs, 7-11pm and Friday, 4-8pm.

Disclaimer: AccessLine does not provide therapy. Our pilot is run on a volunteer basis, and we offer disability-related support. For more information on the style of support we offer, please email [email protected]. If you are having a medial emergency, please dial 9-1-1. For other types of assistance, see your city directory.

Tuesday, July 4, 2017 at 7 PM - 11 PM EDT

Turquoise banner with a line of silhouetted visibly disabled people, using differing assistive devices. The word "AccessLine" is written across the silhouettes.

AccessLine is a support line for and by people with disabilities, that provides emotional support and resources by people who have lived-experience with disability.

AccessLine will be running pilot hours this week, so if your are a person with a disability seeking support or resources, feel free to call 343 888 8929.

Our pilot hours for this week are: Monday, 4-8pm, Tues, Wed, Thurs, 7-11pm and Friday, 4-8pm.

Disclaimer: AccessLine does not provide therapy. Our pilot is run on a volunteer basis, and we offer disability-related support. For more information on the style of support we offer, please email [email protected]. If you are having a medial emergency, please dial 9-1-1. For other types of assistance, see your city directory.

Monday, July 3, 2017 at 4 PM - 8 PM EDT
About
I'm the founder of AccessLine, the support line by and for people with disabilities. I'm also a Support Worker for those that have experienced sexual violence, and I offer peer-based feminist support to those living with disabilities as well. I'm Ottawa based, and in my free time I ingest too much Huffington Post and House of Cards.
Canadian
Founder

Known for:
AccessLine
Princess Cruises Accessibility Guide